SBA: Loan Processing Support

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SIG supports the Small Business Administration (SBA) Office of Capital Access (OCA) in loan processing and servicing centers support across the United States. SIG helped the SBA meet surge requirements under the CARES Act and then assisted in transitioning the agency to meet small business needs in a post-pandemic economy. Work for SBA encompasses in-depth financial analysis, management and disposition of federal loan portfolios, and Help Center Support. SIG increasingly spends time on investigating fraudulently obtained loans. This contract required SIG to quickly recruit, vet and hire personnel in short order, and respond to surge requirements, both in onboarding and offboarding.