DEPARTMENT OF HOMELAND SECURITY
HEADQUARTERS: OCIO CTOD Enterprise Architecture Support
For DHS’s Enterprise Architecture Division (EAD) Enterprise Architecture (EA) Governance and Program Review (GPR) group, SIG supports the CTOD-led efforts to deliver world-class IT to the Department through enterprise strategy development, program oversight, data architecture, Technical Reference Model (TRM) management, enterprise architecture, and visualization. SIG provides highly specialized Enterprise Architecture Governance Support Services to support the EA Division in its ongoing efforts to optimize DHS-wide IT investments through improved planning, resourcing, acquisition, and management.
CISA: Cyber Security Mission Support
Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) is responsible for enhancing the security, resiliency, and reliability of the nation’s cyber and communications infrastructure. SIG assists the Government with strategy formulation, policy development, performance and project management, and technical support that is required to protect the homeland by identifying, analyzing and responding to physical and cyber events; and supporting the Government’s activities in establishing and coordinating outreach programs and stakeholder partnerships that enhance and support protection activities.
DEPARTMENT OF TRANSPORTATION
FEDERAL AVIATION AGENCY: Strategic IT Support
Since 2014, SIG has architected, provided governance management, and helped to implement the agency’s big data vision – migrating siloed data feeds and/or sources accurately and securely to a centralized, big data platform, the FAA Enterprise Data Management (EIM) Data Platform. Using AWS Cloud, the SIG effort led to the creation of Catalog.Data.FAA.gov, launched in 2020. This robust repository of comprehensive data sets is managed and hosted by the FAA IT Shared Services organization, Chief Data Office. The output of our work formed the foundation for data driven, decision-making using advanced data visualization techniques, including dashboards, and statistical visualization.
SMALL BUSINESS ADMINISTRATION
SBA: Loan Processing Support
SIG supports the Small Business Administration (SBA) Office of Capital Access (OCA) in loan processing and servicing centers support across the United States. SIG helped the SBA meet surge requirements under the CARES Act and then assisted in transitioning the agency to meet small business needs in a post-pandemic economy. Work for SBA encompasses in-depth financial analysis, management and disposition of federal loan portfolios, and Help Center Support. SIG increasingly spends time on investigating fraudulently obtained loans. This contract required SIG to quickly recruit, vet and hire personnel in short order, and respond to surge requirements, both in onboarding and offboarding.
Washington Metropolitan Area Transit Authority
WMATA: GIS & IT Support
SIG supports GIS mapping of WMATA and supports UI/UX, documentation, user support, product demonstration, calibration, testing, analysis, and validation of mobile navigation systems and user applications. SIG is deploying, packaging, and administering software used by all WMATA employees. This includes software for managing more than 10,000 endpoint devices. We assist in executing infrastructure enhancements projects, such as SCCM upgrades, Office 365 migration, IT Asset Management System Implementation, and systems migration to new platforms.